Use the Reason for Return dropdown to let us know why the package is being returned. Select Manage Delivery, then Return to Shipper. To view shipment history older than 90 days (and 120 days for some FedEx professional accounts) you must contact FedEx customer support. To request your delivery be cancelled and your package returned to the original shipment address, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number. How do I view FedEx shipment history older than 90 days? Past shipments usually remain for 90 days on this page before they are archived from the shipping history page. Use the UPS Delivery Notice number or your original. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. Tracking your package is the easiest way to learn where your package is and what steps you can take. Frequently Asked Questions How long do shipments appear on the shipment history page? We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway. I can imagine this confuses other people too, so if you found this helpful at all leave me a comment below – maybe we can start a nice petition for FedEx to spruce up their website a bit and overhaul the user experience, because I know there has to be some people that struggled other than just me. You can also perform certain post-ship related actions like reprinting the label, getting your customs documents ready, and a handful of other options that I highlighted in red above.įirst a first time FedEx user such as myself, it was pretty confusing figuring out where everything was. We’ve finally gotten to the point where we can see our old shipments and the tracking numbers associated with them. In both cases, the service details will remain the same.Additional shipping history options at the bottom of the page And some merchants may continue to use the FedEx SmartPost name during their checkout process. As a customer, you may receive preprinted labels that still have the FedEx SmartPost name on them. We’ve changed the name of the service from FedEx SmartPost to FedEx Ground Economy. Learn more about delivery times and other service details.įedEx SmartPost is the previous name of our contractual, cost-effective shipping service for low-weight, nonurgent packages. Enhanced Transit times for services from key markets out of Middle East Indian Subcontinent and Africa (MEISA) Posted on June 27, 2023. If you’re looking to track a FedEx parcel after it has been. There are different ways to track your package depending on how you shipped your goods. This is a postal service that is shipped by FedEx but gets passed to USPS for delivery, and if you have chosen to use it, you’re probably wondering how the FedEx to USPS tracking system works. Typically, delivery takes 2 to 7 business days, depending on the distance from your shipment’s origin to its destination (with longer times outside the contiguous 48 states). You may have heard of FedEx Ground Economy, previously known as FedEx SmartPost. You’ll still get the same efficient residential shipping and returns for low-weight packages that you’ve come to know and rely on with FedEx SmartPost. It takes only one click to get comprehensive tracking information in one single page. We also offer other low-cost FedEx Ground shipping options for returns.Īre FedEx Ground Economy and FedEx SmartPost the same service?įedEx SmartPost has been renamed FedEx Ground Economy. Good news, 15TRACK provides delivery status, parcel’s location, and estimated delivery date. You can also use FedEx InSight to track your packages. FedEx Ground Economy Returns offers full U.S. If you dont have a tracking number, you can track your packages online using your reference number. Delivery is typically within 2 to 7 business days from when we receive and scan the package from one of our locations or from the USPS, Monday–Saturday. FedEx Ground Economy Returns (formerly called FedEx SmartPost Returns) is a shipping option for returning packages that weigh 70 lbs.
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